Quality Statement

Quality management

HTS Ltd. is committed to providing high quality student support services, effective project management and outstanding student-centred services.

Our services will be designed and built to meet your requirements and, where possible, exceed specifications.

HTS safeguarding procedures exceed all other NMH providers in Scotland as we are the only Disclosure Scotland Registered Body operating in the FE/HE support sector.

Details and demonstrations of our quality management processes and procedures are available on request.

Health, safety and security

HTS recognises the importance of health, safety and security – both during support provision and afterwards.

HTS’s health and safety policy sets out our commitment and outlines our approach to effective health and safety management. Our processes and procedures are designed not simply to meet legal requirements but to effectively deliver a healthy, safe and secure working environment for our employees, sub-contractors and everyone else who might be affected by our work. Our policies and procedures are developed and regularly updated to ensure we meet current safety and security standards.

A copy of our health and safety policy and related guidance is available on request.

HTS has employer’s liability of £10 million and public liability insurance of £1 milion and professional indemnity insurance of £100k; a copy of the insurance documentation is available on request.


We recognise the contribution our employees and sub-contractors make to the success of what we do. We are committed to offering our employees fair terms and conditions, ensuring they have the skills and qualifications they need, and providing opportunities for training and development. HTS is also working towards the Investors in People standard.

HTS is an equal opportunities employer, and we actively encourage applications from protected and disadvantaged groups. A copy of our equal opportunities policy is available on request.

As part of our broader commitment to equal opportunities, we ensure that our services are accessible and meet relevant industry standards.


HTS understands the importance of sustainability – in design, delivery and in continuing operation. For example, this is reflected in how we:

  • Source sustainable materials and look for ethical suppliers
  • Work with the local community where appropriate
  • Deliver energy-efficient services while minimising waste

We have implemented an environmental management system and details of our environmental management policy, processes and procedures are available on request.